FAQ
If you have any questions that are not answered in the FAQ’s or would like more information, please
contact YourShare online or via email or call YourShare on
1300 554 774 today, our trained staff are happy to answer your questions.
Yearly Cash Back Service
Q: What happens when YourShare receives the Nomination form?
A: YourShare will send you an email confirming the Nomination form has been received, and will start to work with your financial institutions to update your nominated broker details to YourShare.
Once your financial institutions have registered YourShare as your broker, and your entry fees and initial commissions have been reduced, YourShare will send you an email to confirm that your Broker details have been update and advising your log in and password, so you can view your account and contact details.
Each year thereafter you will receive a cheque for YourShare of the trailing fees and commissions generated as a result of your investments and financial products.
Q: Will completing the Broker Nomination form affect my Financial Products ? (Managed funds, Superannuation, Allocated Pensions, Master Trust / Wrap account, Margin loans, Insurance Policies)
A: No, not at all. All you are doing is appointing YourShare to be your nominated broker, authorising us to collect the trailing fees and commissions generated as a result of your financial products. You do not have to sell and re-buy your investments, YourShare have no control over your investments, your fund manager(s) are not affected, everything remains the same. The only change will be that by nominating YourShare as your fund broker you will stop paying any further entry fees and now receive YourShare of the ongoing fees and commissions generated by your investments every year.
Q: I have income from my Allocated Pension being deposited to my bank account every week. Will this this be affected in any way?
A: No. Nothing will change, your investments are not affected in any way. Except you will now receive a yearly Cash Back cheque from YourShare. So …… extra income!
Q: How are the cash rebates paid? And how will i be sure i have been paid correctly ?
A: From day 1 you will stop paying entry fees and initial commissions. Plus each year YourShare send a cheque payable to you for YourShare of the ongoing trailing fees and commissions generated as a result of your investments. You will also receive a statement reconciling the amounts paid across all your financial products. This way you can be confidant that you have received the correct rebate amount and all your funds are benefiting from the YourShare service.
Q: What is a trailing commission?
A: Trailing fees and commissions are not well known or understood and can have a significant impact on your wealth creation. "Trailing commissions" are yearly commissions which are paid to the body that introduced you to your financial institutions, or that your nominate. Typically this is your broker, financial adviser or fund supermarket. These payments are made even where you have gone directly to the fund manager.
Trailing commissions are unavoidable and where no introducer is recorded on your investments these payments are retained by the fund manager. These fees typically range between 0.2% and 1.1% per annum of the total value of your investments.
These fees are paid every year for the life of your investment.
Per Choice magazine - Trail commissions – October 2005
“Millions of dollars per year are paid by fund managers to financial planners and discount brokers in the form of ongoing commissions, known as trails or adviser service fees. These commissions are paid out of the money you invest. They’re supposedly for ongoing service but in many cases the planner doesn’t provide any ongoing investment review or advice”
Q: What does YourShare charge for this service?
A: YourShare is a managed fund supermarket dealing in all financial products. YourShare rebates 100% of all entry fees and initial commissions. YourShare charges a % of the annual trailing fees and commissions collected on your behalf for administering the Yearly Cash Back service. The % charged depends on the total amount of the Trailing fees and commissions collected for you. The YourShare charge ranges from 30% to 50% of the total Trail collected.
Q: How do I know if my investments pay a trailing commission?
A: The majority of financial products pay trailing fees and commissions every year to the body that introduced you to their financial product. [Where no introducer is know these fees are retained by the fund manager]. You could either call the financial institution directly, do a thorough review of the fund prospectus (a common term used for these fees is Adviser Remuneration), or contact YourShare directly to determine exactly how much trail commission is being paid on your funds now.
Q: Which fund managers and financial institutions participate with YourShare to refund commissions?
A: All financial institutions paying a trailing or ongoing commission will participate in the YourShare Yearly Cash Back service. Some other firms limit their members to specific fund managers. YourShare does not.
Q: If I have bought my investments directly from the fund manager, can I still receive these commission rebates?
A: Yes definitely. Trailing commissions are retained by the fund manager(s) where no introducer is recorded on your account.
Once you nominate YourShare as your fund broker YourShare will start collecting the trailing commissions and rebating YourShare to you.
back to top
New Investments
Q: If I download a new investment PDS from YourShare, what entry fees do I pay?
A: YourShare is a discount fund supermarket, and rebates 100% of all entry fee’s and initial commissions on new investments (this can be up to 6% on the initial investment amount, and any ongoing contributions). The entry fee will not be returned as cash but as additional units in the investment that you are applying for. All new investments also participate in the YourShare Yearly Cash Back service.
Q: Where do I send the application and who should I make the cheque out to?
A: All new applications should be sent to YourShare Financial Services Pty Ltd, Application Forms Department, Reply Paid 394, Sydney, NSW, 2001. Attach a cheque or other payment details as specified. (Please ensure you attach all customer identification documents as requested by the fund manager. And all payments are made out to the fund manager and not to YourShare)
YourShare will check the application and apply the YourShare dealer stamp, which notifies fund managers that you are a YourShare client and that you are to receive 100% rebate of all entry fees and initial commissions, and that you will participate in the YourShare Yearly Cash Back service.
Q: Is YourShare affiliated with only certain Fund Managers?
A: No. YourShare is completely independent and offers all products available. If you can not locate the financial product you are interested in on the YourShare Find-a-fund page, Contact YourShare and we will get the Fund Prospectus (PDS) to you within 24 hours, and ensure it is added to the YourShare available funds list.
Many planners are associated with certain Fund Managers only and therefore can not offer you all funds available.
Q: What is the difference between Entry Fee and Nil Entry Fee Managed funds?
A: When completing a fund PDS application document you may come across two different entry fee options.
- Nil Entry Fee option – means that there is no entry fee charged. However the fund manager may adjust the management fee (MER) higher to compensate.
- Entry Fee option – means that generally an entry fee of about 5% will be taken out of an investor’s initial investment amount, as well as any subsequent further contributions. The 5% is usually passed on to the financial adviser, intermediary or kept by the fund manager.
You should select the Entry fee option, and allow YourShare to rebate 100% of the entry fees as additional units in your chosen fund. This way you will effectively receive nil entry fees and ensure you are charged the lower MER on your investments for as long as you hold them.
back to top
Superannuation & YourShare
Q: I have a self managed superfund (SMSF) and I do all my investing myself, either directly with the Fund Managers, through a Master Trust, and sometimes I use an online fund supermarket as it can save me the entry fees. Can I Nominate YourShare, and participate in the Yearly Cash Back service?
A: Yes, definitely. Once the Nomination form is received, YourShare are able to start collecting the trailing commissions and rebate YourShare to you every year. YourShare is also a managed fund supermarket, for all new investments YourShare rebates 100% entry fees too!
Q: If I am receiving an allocated pension, can i use the YourShare service ?
A: Yes, YourShare works with all forms of financial products.
Q: Can I share in the trailing commission rebates offered by YourShare on my 9% compulsory superannuation?
A: Yes, For the majority of funds we are able to collect and rebate YourShare of the trailing commissions. If you are unsure whether your fund applies, contact YourShare today, and our friendly staff will advise you what trailing fees and commissions are currently being paid over your financial products.
back to top
Master Trusts / Wrap Accounts & YourShare
Q: I have some funds in a Master Trust / Wrap account. If I complete the Fund Broker Nomination to YourShare, does this affect any of the services I receive from the Master Trusts / Wrap provider?
A: Everything remains the same. Your Master Trust / Wrap provider will still provide you with the same service for the same cost. However now YourShare will be your nominated broker and send you a Cash Back cheque Every Year.
back to top
About YourShare
Q: Who is YourShare?
A: YourShare is an Australian owned, licenced Fund Supermarket specialising in commission rebates. YourShare rebates 100% of entry fees on new investments / further contributions, and YourShare of trail fees and commissions currently paid to others annually. YourShare is regulated by ASIC (Australian Securities and Investment Commission). For more information on our company you can contact YourShare directly or call YourShare on 1300 554 774. Alternatively you can contact ASIC on 1300 300 630, or search the ASIC database at www.search.asic.gov.au/fsr/far.html.
Q: What licences does YourShare need to hold?
A: YourShare is a non-advisory service. YourShare holds an ASIC Authorised Representative licence # 309028, with the following classes attached to the licence:
- Provide general financial product advice only
- Deal in financial products
- Issue, apply for, acquire, vary or dispose of financial products
Q. Is YourShare's service right for everyone?
A. Our service is designed for people like us. That is individuals who want to make their own financial decisions. YourShare does not offer advice. We do provide impartial information about financial products.
YourShare also have affiliated Fee-for-Service Advisers and Accountants that you can request contact from via the Contacts page on the YourShare website.
Q: Why does YourShare offer a no advice service?
A: We believe that there are many smart investors out there who just need the tools to help them make their own financial decisions. YourShare can offer you the rebated commissions to make you even more money on your investments.
Q: As YourShare offers no financial advice or investment recommendations, why must I confirm reading of the YourShare Financial Services Guide?
A: YourShare is regulated by ASIC and must obey the guidelines and rules laid down to all financial institutions. Confirmation of the reading the YourShare Financial Services Guide is important to ensure all our valued members are aware of the services YourShare provides.
Q: How is YourShare able to offer these services?
A: To be able to collect the trailing fees and commissions you need to be licenced with ASIC. Here at YourShare we are devoting ourselves to looking for products with associated commissions that do not add value for the client. It is our idea to make these additional fees / commissions as transparent as possible. As we do not offer advice, we do not have the expenses and overheads of financial advisers. With our systems and processes we are able to effectively process more clients and subsequently offer a great service at a reduced cost to you.
back to top
Members
Q: What do I do if I have forgotten my password?
A: Simply contact YourShare via the Contacts page or the icon on the sign in page. We will then email your password to your current email address. If you want to change your password, simply go to the My Details page and update your password details.
Q: How do I update my address and other details?
A: Simply login to the members section and select "update My Details" to change any details as required.
back to top
Referrals
Q: How does YourShare know that I have referred a friend?
A: Referrals can be done in two ways; either online via the YourShare referrals page of this website, or by passing a Fund Broker Nomination form to your friends and colleagues.
When you refer online, YourShare automatically match your details with the referred. When you refer by passing on the form, please ensure your name and client code are included under the Referrer section at the base of the Fund Broker Nomination form.
Q: Can I refer my employer with regards to our Company’s 9% Compulsory Superannuation.
A: Yes you can!
Q: Can I refer friends, even if I don’t have any Managed funds, Superannuation, Pensions or Master Trust / Wrap accounts myself?
A: Yes you can refer your friends, family and company super. However most people (except children) have either Personal Superannuation, 9% Compulsory Superannuation or Pensions. There are very few people that the YourShare service wouldn't work for.
back to top
Miscellaneous
Q: Whats the catch?
A: We hate to say it, but there isn’t one. Each year fees and commissions are being paid regardless of whether you invest in Managed Funds, Superannuation, Pension funds, Master Trusts / Wrap accounts, Margin Loans or Insurance Policies. These fees are paid regardless of whether you invest directly with the Fund Manager, via a Financial Adviser, or through an online fund broker. These are your investments, why shouldn’t you get YourShare of these yearly fees and commissions.
Q: What should I do if I have a query?
A: At YourShare we are always happy to answer your queries. Either:
back to top
