Privacy Policy
Last updated January 2007
YourShare values you as customers and respects your privacy. We understand that
your personal and financial information is private information that you have entrusted
to us. We go to great lengths to maintain your privacy and ensure the confidentiality
of your data is maintained. YourShare subscribes to the Federal Privacy Act and
the National Privacy Principles as laid down by Office of the Privacy Commissioner.
YourShare collects information from you in order to provide the services and products
you request and information on products and services we offer. YourShare values
your trust and aims to help you manage your financial products and services over
the long term.
The Information We Hold
YourShare collects and holds the following information:
- Your personal contact details. For example name, phone number and address.
- Your use of this site by tracking movements within the site and what areas and functionality
of the site you use.
- Your financial products where YourShare is your nominated broker, and financial
products you enter into your portfolio Watchlist tracker where YourShare is not
the nominated broker.
How The Information Is Used
An overriding principle of YourShare is providing great customer service. The information
you provide:
- will not be sold or otherwise transferred to unaffiliated 3rd parties
- will be used within YourShare to administer our products and services to you
- will monitor and evaluate products and services and aggregating information for
research purposes and advertising
- will assist affiliated 3rd parties to administer your financial products
- for accounting, reconciliations, training, compliance and risk management
Access To Your Personal Information
Access to your personal information is limited to YourShare staff members who deal
directly with your account or who manage the database and website.
YourShare will provide you with access to your personal information as and when
you request. For security reasons all such requests should be put in writing, and
may carry an administration charge.
Links
You are able to access links to other sites from the YourShare website. Please be
aware that other 3rd party sites are not controlled by YourShare and are not subject
to the YourShare privacy policy and security standards. Please contact the other
site prior to entering or submitting your personal information to ensure their privacy
policy meets your standards.
Cookies
YourShare may use a feature of your browser called cookies to track website navigation
data and user specific information on website usage. This information is used to
track visitor's movements through the website, assist in the provision of promotional
material and monitor and control system performance.
Services
YourShare provide this website and associated infrastructure on a best endeavours
basis and do not guarantee their performance. YourShare will not be held liable
for any damages whatsoever arising out of the use or inability to use the YourShare
web site, or any other products or services YourShare provide.
Changes To YourShare Privacy Policy
YourShare reserves the right to amend this Privacy policy as and when deemed necessary
or as required by law without prior consultation with YourShare members or the general
public. Please refer to the policy regularly to ensure you remain comfortable with
the policy. The YourShare Privacy policy does not, and is not intended to create
any contractual, legal obligations or legal rights on behalf of any party.
Changes To Your Personal Data Or To Unsubscribe From The YourShare Services
If personal information you have provided us has changed or your circumstances change,
or you believe that the data we hold is not accurate, please contact us (per the
contact details below) and we will amend on your written instructions. We aim to
ensure only required data is held and that all data is complete and accurate.
Please note members may amend personal details in their My
Details and My Portfolio areas of the website.
Users may unsubscribe from the YourShare services at any time also by contacting
us (per the contact details below).
Thank you for using the YourShare website and services. If you have any queries in
relation to our privacy policy or would like further information, please contact
us (per the contact details below).
Contact Details
Phone: 1300 554 774
Email:
customer.service@yourshare.com.au
Postal address: GPO Box 394, Sydney, NSW, 2001