Financial Services Guide

  1. About YourShare
  2. In The Media
  3. Financial Services Guide
  4. Terms & Conditions
  5. Privacy Policy
  6. Contact Us

YourShare Financial Services Pty Ltd - Financial Services Guide

Effective 01/08/2010

This Financial Services Guide is an important document and should be read prior to deciding to use the services of YourShare Financial Services Pty Ltd ("YourShare"). Within this document is information about the services we offer, who we are, how we are remunerated, how complaints are dealt with, and how to contact us.


Who Is YourShare

1.1
YourShare is an independently owned licensed provider of Australian financial products and services.

YourShare specialises in Cash-Back of the fees and commissions generated by your existing and new financial products and services, and was established to assist the self directed and independent investor access these fees and commissions.

YourShare is regulated by the Australian Securities and Investments Commission (ASIC), and in addition to complying with the laws of providing a financial service, also embodies the spirit in which those laws were established.

YourShare does not provide financial advice and is committed to transparency in all financial dealings and in all financial products and services.

1.2
YourShare Financial Services Pty Ltd A.C.N. 122 332 503 is an authorized representative of Ziel Two Pty Ltd, AFSL: 334107, ABN: 81 119 670 334, Ph: 02 4858 0384.


Our Services

2.1
YourShare is a non-advisory service, and deals only in investment, insurance and financial products.

2.2
The YourShare website, and membership are free. There is no upfront cost to use the Yearly Cash-Back service.

2.3
The YourShare Yearly Cash-Back service deals in financial products where fees and commissions are paid. Our service works for new and existing financial products and services including;

  • Managed funds
  • Superannuation
  • Pensions
  • Annuities
  • Master trusts
  • Wrap accounts
  • Real estate commissions
  • Agribusiness funds
  • Cash Management Trusts
  • Margin loans
  • Capital protected & structured products
  • Share trading
  • Personal Insurances
  • Life insurance
  • Income protection
  • TPD insurance
  • Disability insurance
  • General insurances
  • Home and Contents
  • Motor vehicle
  • CTP green slips
  • Travel insurance
  • Landlords insurance
  • Finance
  • Home loans
  • Investment mortgages
  • Reverse mortgages
  • Personal loans
  • Debt consolidation
  • Car loans
  • Business loans
  • Investment loans
  • Business banking finance
  • Commercial lending
  • Equipment financing
  • Debtor financing

2.4
YourShare has the right to withdraw the service, amend the Cash-Back model, or withdraw parts of the service, at any time and at its discretion. By continued use of this service you will be bound by any further or revised Financial Services Guide published from time to time on the website, and the Website Terms and Conditions.

2.5
YourShare does not handle client monies. Please ensure that all cheques for new financial products are made out to the financial product provider.

2.6
YourShare does not perform anti money laundering checks or validations. For new financial products, please ensure you attach all customer identification documents as requested by your product issuers to enable the correct anti money laundering checks and validations to be completed directly with the product issuers.


YourShare is a No Advice service

3.1
YourShare staff, directors and associates are authorised to provide general financial product information only. We can not provide you with any personal advice. This means that we will not take into account your objectives, financial situation or needs.

YourShare does not, either directly or indirectly, advise or recommend on financial services or financial products. The information contained on the YourShare website does not take into account the appropriateness of investments for an individual's circumstances, investment objectives, financial situation or the merit of any particular investments. All indications of performance returns are historical and cannot be relied upon as an indicator for future performance. You should seek independent advice should you have any questions regarding any investment or insurance product.

YourShare can put you in touch with pure fee for service financial advisors upon request.


Fees, Commissions And Other Benefits Received By YourShare

4.1
The level of fees and commissions generated by financial products and services varies between products and financial product providers. YourShare adds value to their clients by reducing or refunding entry fees on investments and insurances and refunding the trailing commissions on these products on an annual basis.

Please read the Product Disclosure Documents (PDS) provided by the financial institutions product administrators carefully for exact details of the fees and commissions related to the financial products you own.

4.2
Initial Commissions on investment products range from 0% - 6% of every dollar contributed.
Initial Commissions on insurance products range from 0% - 125% of the first years premium you pay.
Initial Commissions on mortgage and finance products range from 0% - 1.1% of the loan amount.

4.3
Trailing Commissions on investment products range from 0% - 1.7% of the funds balance annually.
Trailing Commissions on insurance products range from 0% - 35% of the renewal premium you pay annually.
Trailing Commissions on mortgage and finance products range from 0% - 0.5% of the outstanding loan amount annually.

4.4
The YourShare Yearly Cash-Back Service refunds up to 100% of initial commissions, and trailing commissions based on the following table:

Total value of Trail commissions
received per member, per annum 		% rebated to member as
Yearly Cash-Back		 % retained by
YourShare
First $ 590 50% 50%
Balance over $ 590 100% 0%

Each year on the anniversary of your membership you will receive a cheque for 50% of the first $590, plus 100% of the remaining balance in your YourShare Yearly Cash-Back account. This amount is payable each year upon completion of your 12 month membership anniversary. The maximum amount retained by YourShare is $295, regardless of the number of financial products you hold with YourShare as your broker.

YourShare strives to provide greater transparency to all consumers on fees and commissions on financial products and services. To increase transparency we send each client a statement annually outlining all amounts received from their financial institutions in relation to their investments and financial products.

4.5
YourShare clients who registered with the Yearly Cash-Back service prior to 19/10/2009 are under the previous Cash-Back model where 100% of investment initial and upfront commissions are rebated, and 50% - 70% of all trailing fees and commissions are rebated annually. Clients can switch between Cash-Back models at their discretion.

4.6
YourShare accounts may be established in single or joint names. All financial products held in Company names, Trust names or self managed super funds, must be set up as unique YourShare accounts.

4.7
Below is a description of fees and commissions and YourShare Cash-Back by product type. All amounts rebated to you are of the fees and commissions received by YourShare.

  • Managed funds, Superannuation and Pensions
    - Upfront initial commission 100% rebated to you by YourShare
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Master trust and Wrap accounts
    - Upfront initial commission 100% rebated to you by YourShare
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Margin loans & CMT's
    - Typically, no upfront commission is payable.
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Personal Insurance Policies (Life, TPD, Trauma, Income protection)
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • General Insurance Policies (Home and Contents Insurance, Car Insurance & CTP green slips, Landlords Insurance and Travel insurance)
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Finance (Home Loans and Mortgages, etc)
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Direct Share Trading
    - Typically, no upfront commission is payable.
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.
  • Real Estate commissions
    - All commissions received are rebated to you in line with the Yearly Cash-Back service listed above.
  • Agribusiness funds and structured products
    - Upfront initial commission rebated to you in line with the Yearly Cash-Back service listed above.
    - Ongoing trail commission rebated to you in line with the Yearly Cash-Back service listed above.

4.8
Where clients elect to leave the YourShare Yearly Cash-Back service they will continue to receive 100% rebates of upfront and initial commissions on their registered investments. No Yearly Cash-Back cheque will be payable.


Associations With Fund Providers And Product Issuers

5.1
There is no relationship between YourShare, or related body corporate(s) and the issuers of any financial products or fund providers to which YourShare provides access to that might reasonably be expected to be capable of influencing YourShare’s provision of financial services to you.


Complaints And Dispute Resolution

6.1
Customer satisfaction is a priority at YourShare. If you have a complaint, please contact us YourShare directly on 1300 554 774, and we will endeavour to resolve your complaint as quickly as possible. We value our customers greatly, and believe that the best type of business is repeat business generated by happy customers and referrals.

6.2
If your complaint is not resolved from contacting us directly, please put your complaint in writing to us at our head office at GPO Box 394, Sydney, NSW, 2001, and mark to the attention of the YourShare Customer Relations dept.

6.3
Lastly if you have not received a response from YourShare within 40days of the date of your written complaint, YourShare as a regulated provider of financial services, also offer the external dispute resolution services of the Financial Ombudsman Service (FOS), an externally managed complaints resolution scheme, of which YourShare as an authorised representative of Ziel Two Pty Ltd is a member of. You can contact FOS on 1300 780 808 or www.fos.org.au.

6.4
Alternatively you can contact the Australian Securities and Investment Commission on its free call Info line on 1300 300 630.


Your Privacy

7.1
YourShare value your privacy as much as you do. All information you provide is held in strictest confidence. YourShare subscribes to the Federal Privacy Act and the National Privacy Principles as laid down by the Office of the Privacy Commissioner of Australia. To read the complete YourShare Privacy Policy, please go to www.YourShare.com.au.


Contact YourShare

Phone: Call YourShare on Monday to Friday
8:00am - 6:00pm AEST		 1300 554 774
Fax: Fax YourShare on 1300 553 443
Post: Write to YourShare at GPO Box 394
Sydney, NSW, 2001
Email: Send an email to customer.service@YourShare.com.au